AppExchange
API strategy & consulting
Assess integration needs and define the architecture.
MuleSoft Consulting Services
Build the connection.
Reuse the capability.
Move your business forward.
MuleSoft consulting for a connected enterprise architecture.
Bring cloud, on-premise and legacy applications together with API strategy, implementation and support shaped around your systems.
✓ Dedicated specialists✓ Scope built around your needs
SalesforceSAPCloud & legacy
01
System APIsExpose system capabilities
02
Process APIsCoordinate business processes
03
Experience APIsServe the consuming experience
TeamsApplicationsChannels
Illustrative architecture · Layers follow your requirements.
What changes with the right approach
From one-off connections
to shared capabilities.
Build around reuse,
ownership and operational visibility.
When every connection is separateMore systems.
More systems.
More work to coordinate.
Custom connections
Different data rules
Separate ownership
A shared integration approachReusable APIs.
Reusable APIs.
A clearer operating model.
- 01Expose
Make system capabilities available through interfaces.
- 02Compose
Coordinate data and business processes.
- 03Reuse
Support the experiences that need those capabilities.
Shared integration patternsClear API responsibilitiesConnections designed to evolve
Your next step
Bring your application landscape.
Let’s map the connections.
Start with the systems, flows and operational constraints. We’ll help define the API and integration approach.
Discuss your API strategy A focused conversation about your requirements.Your conversation brief
Three things we’ll work through.
- 01
Your systems
Cloud, on-premise and legacy environments.
ApplicationsDataInterfaces - 02
Your API needs
Flows, reuse opportunities and security requirements.
APIsReuseGovernance - 03
Your operating model
Deployment, ownership and ongoing support.
DeliveryMonitoringOwners
How we help
MuleSoft services.
From architecture to operations.
Choose the expertise that fits
your next priority.
MuleSoft development
Build APIs and integration flows around your requirements.
Platform implementation
Configure the agreed environment and delivery approach.
Enterprise integration
Connect Salesforce, SAP and other business applications.
Migration planning
Review existing integrations and plan a controlled transition.
Monitoring & support
Troubleshoot APIs and improve ongoing operations.
Architecture for what comes next
Make the next connection
part of a bigger plan.
Define reusable patterns, governance and ownership so each connection contributes to a coherent application landscape.
Reusable interfacesClear data rulesOperational ownership
How we work
From architecture
to dependable operations.
Agreed responsibilities.
Visible progress.
- 01
Assess
Review current interfaces, flows and constraints.
- 02
Design
Agree API contracts, policies and the delivery plan.
- 03
Implement
Build and test integrations and failure paths.
- 04
Operate
Define monitoring, handover and ongoing support.
Beyond the build
Know who owns the flow.
Operational clarity matters as much as the connection itself.
API ownershipAccess policiesError handlingMonitoring
Industries we serve
Built around
your world.
Your priorities, your people,
your operating environment.
Financial Services
Account context. Connected service.
Manufacturing
Orders aligned with operations.
Healthcare & Life Sciences
Governed patient and provider context.
Higher Education
Connected student journeys.
Expertise you can see
Our Certifications & Awards
Clutch & UpCity recognition
Independent perspectives.
Long-standing partnerships.
Why Zivoke
Enterprise context.
Integration expertise.
- Business context before recommendations
- Clear scope and working responsibilities
- Support across the Salesforce lifecycle
“The training they offered was excellent and customized to our needs.”
What MuleSoft consulting services do you provide?
API strategy, architecture, development, implementation, enterprise integration, migration planning and ongoing support. We begin with the systems and operating requirements you need to connect.
How is this different from Salesforce integration services?
Salesforce integration focuses on connecting Salesforce to your business systems. MuleSoft consulting also addresses the broader platform, API architecture, reuse, governance and operations across your application landscape.
Can you connect cloud, on-premise and legacy systems?
We assess available interfaces, network access, data ownership and security requirements. Connectivity and implementation choices depend on the capabilities and constraints of each system.
Do all integrations need three API layers?
No. System, process and experience APIs are a useful architectural pattern, not a requirement for every flow. We choose the approach around reuse, complexity, governance and your operational needs.
Can you migrate existing integrations?
Yes. We review the current flows, dependencies, data rules and support requirements, then plan testing, transition and rollback considerations as part of the agreed migration scope.
How do you handle security and API failures?
The design addresses access policies, logging, error handling, alerts and recovery requirements. Responsibilities and escalation paths are agreed with the teams who will operate the integrations.
Do you provide support after implementation?
Yes. Support can include monitoring, troubleshooting, API changes and architecture improvements. Coverage, responsibilities and service levels are agreed separately.
Let’s talk about what’s next
Make your next
integration initiative count.
Bring your requirements and priorities.
We’ll help you define the next step.