Recruitment & admissions
Track inquiries, applications and outreach in a coordinated enrollment journey.
Explore engagement services ↗Salesforce for Higher Education
Salesforce for
higher education.
Every step connected.
Higher education CRM built around your institution.
Connect recruitment, student services and advancement on Salesforce, with the context each team needs to move relationships forward.
✓ Dedicated specialists✓ Scope built around your needs
Recruit & enrollSupport & engageAdvance & connect
What a connected experience makes possible
From first inquiry
to lifelong connection.
Support the relationship
beyond a single department.
- 01
Attract
Connect inquiries, outreach and applicant follow-up.
- 02
Enroll
Coordinate application steps and team handoffs.
- 03
Support
Route student requests to the right people.
- 04
Stay connected
Bring alumni, advancement and continuing learning together.
Built forPublic universitiesPrivate & independent collegesFoundations & advancementContinuing education
Your next step
Which campus journey
needs a better connection?
Bring your priorities, systems and academic calendar. We’ll help define a practical path forward.
Discuss your institution’s needs A focused conversation about your requirements.Your conversation brief
Three things we’ll work through.
- 01
Your institutional priorities
Admissions, student services or advancement.
StudentsTeamsGoals - 02
Your campus systems
Student information, finance and engagement platforms.
SISFinanceCRM - 03
Your delivery plan
Stakeholders, academic cycles and rollout priorities.
OwnersCalendarScope
Where we help
Salesforce for higher education.
Built around your people.
Connect departments around
the relationships they share.
Student services & engagement
Give service teams shared context for inquiries, referrals and follow-up.
Advancement & fundraising
Manage prospects, campaigns, pledges and donor stewardship across advancement teams.
Explore custom development ↗Scholarships & donor stewardship
Coordinate applications, reviews and award tracking with relevant reporting.
Alumni & continuing education
Connect alumni engagement, employer relationships, events and corporate learning.
Institutional reporting
Bring consistent data and clear measures to department and leadership reporting.
Explore Salesforce consulting ↗Salesforce integration for your industry
Your campus systems.
A more connected experience.
Keep the platforms you rely on.
Connect the information teams need.
Your campus ecosystem
Student informationEllucian Banner · PeopleSoft · Jenzabar
Finance & learningFinance platforms · Learning management
Engagement channelsForms · Events · Marketing tools
SalesforceStudent relationships, engagement and coordinated workflows.
The teams it supports
AdmissionsInquiries and applicant follow-up
Student servicesRequests, referrals and support
AdvancementAlumni and donor relationships
Illustrative architecture. Data ownership, access and synchronization depend on your platforms, interfaces and policies.
Explore integration services ↗
People, process & governance
Connected teams.
More personal support.
Help each department pick up the conversation with the context it needs. Define access and ownership around the people your institution serves.
- Relevant student context
- Department-level access
- Clear handoffs
- Institutional data ownership
How we work
Progress that fits
your academic calendar.
Central IT and campus teams.
One coordinated plan.
- 01
Align
Bring departments and central IT together.
- 02
Connect
Configure workflows and campus integrations.
- 03
Prepare
Validate data and train the people using it.
- 04
Roll out
Phase delivery around academic priorities.
Expertise you can see
Our Certifications & Awards
Clutch & UpCity recognition
Independent perspectives.
Long-standing partnerships.
Why Zivoke
Your institution.
A long-term partnership.
- Admissions, services and advancement context
- Central IT and department stakeholders aligned
- Support beyond the initial implementation
“The Zivoke team was responsive and knowledgeable. They cared about meeting our needs and were a pleasure to work with.”
Common questions
Salesforce for higher education.
Your questions answered.
Talk through your requirements ↗What can Salesforce do for higher education?
A higher education CRM can connect recruitment, admissions, student engagement and advancement. We configure Salesforce around your institution’s priorities so departments can coordinate their work with the relevant relationship context.
Do you implement Salesforce Education Cloud?
Yes. We assess Education Cloud and your current Salesforce environment against the workflows you need. Product selection, licensing, data architecture and migration scope are confirmed during discovery.
Can Salesforce integrate with our student information system?
We assess systems including Ellucian Banner, PeopleSoft and Jenzabar, along with available interfaces and campus policies. The integration plan defines which system owns each record and how updates are shared.
Can you support admissions and advancement on the same program?
Yes. We work with admissions, advancement, student services and central IT to define shared data and department-specific workflows. Access and ownership are designed around your institutional governance model.
Can you improve an existing Salesforce org?
Yes. An assessment can identify configuration, data quality, integration and performance issues. We prioritize the changes that support your current needs and plan any migration separately.
Can we roll out by department or academic cycle?
Yes. Delivery can be phased by function, department or agreed milestone. We plan data migration, user acceptance, training and cutover with your teams around key institutional dates.
How do you approach student data and ongoing support?
We agree data access, ownership and handling requirements with your institution, then include them in configuration and testing. After launch, managed support can cover administration, enhancements, performance and connected systems.
Let’s talk about what’s next
Connect your institution.
Support every relationship.
Bring your priorities and current systems.
Let’s define the next step together.