AppExchange
Strategy & configuration
Align your Marketing Cloud environment with campaign goals.
Salesforce Marketing Cloud Services
One customer.
A more connected
marketing experience.
Salesforce Marketing Cloud services for coordinated customer journeys.
Bring audience data, personalization and campaign automation together, with the insight to keep improving.
✓ Dedicated specialists✓ Scope built around your needs
START WITH CONTEXTYour customer
Audience + message + timing
Email
Mobile
Web
Review · Learn · Refine
Plan the message, the moment and the next step.
What changes with the right approach
From isolated campaigns
to a connected journey.
Let customer context guide
what happens next.
When campaigns work in isolationDifferent channels.
Different channels.
Separate decisions.
Customer data
Campaign plans
Channel activity
A coordinated approachShared context.
Shared context.
Relevant communication.
- 01Understand
Bring audience data into the campaign plan.
- 02Orchestrate
Coordinate messages and automation.
- 03Learn
Use reporting to refine the next campaign.
Clearer audience decisionsCoordinated communicationA repeatable campaign process
Your next step
Bring your marketing goals.
Let’s connect the journey.
Tell us about your platform, customer data and campaign priorities. We’ll help define the next step.
Discuss your marketing goals A focused conversation about your requirements.Your conversation brief
Three things we’ll work through.
- 01
Your audience and goals
Who you need to reach, and why.
AudienceGoalsContext - 02
Your marketing environment
Products, channels and connected data.
PlatformChannelsData - 03
Your next campaign priority
A practical scope for the work ahead.
JourneyAutomationReporting
How we help
Marketing Cloud expertise.
From setup to everyday use.
Choose the expertise that fits
your next priority.
Audience & segmentation
Organize customer data for more relevant communication.
Journey automation
Coordinate campaign steps and operational workflows.
Personalization
Shape content and templates around audience context.
Analytics & reporting
Understand campaign activity and opportunities to improve.
Managed operations
Support daily campaigns, training and platform health.
Context before communication
Make each touchpoint
part of the same story.
Plan around the customer’s context and preferences, then connect the data and automation needed to support the experience.
Customer contextCampaign coordinationContinuous learning
How we work
From marketing ambition
to working campaigns.
Agreed responsibilities.
Visible progress.
- 01
Discover
Review goals, products, channels and data sources.
- 02
Design
Map audiences, journeys and operating responsibilities.
- 03
Activate
Configure, integrate and test the agreed campaigns.
- 04
Optimize
Review results, training needs and platform health.
Campaign readiness
Ready before you send.
Give marketing and technical teams one shared checklist for the next campaign.
Audience reviewedContent approvedAutomation testedReporting aligned
Industries we serve
Built around
your world.
Your priorities, your people,
your operating environment.
Financial Services
Account context. Connected service.
Manufacturing
Orders aligned with operations.
Healthcare & Life Sciences
Governed patient and provider context.
Higher Education
Connected student journeys.
Expertise you can see
Our Certifications & Awards
Clutch & UpCity recognition
Independent perspectives.
Long-standing partnerships.
Why Zivoke
Marketing context.
Technical depth.
- Business context before recommendations
- Clear scope and working responsibilities
- Support across the Salesforce lifecycle
“The training they offered was excellent and customized to our needs.”
What Marketing Cloud services does Zivoke provide?
Strategy, platform configuration, audience segmentation, personalization, automation, integrations, reporting, training and ongoing operations. Scope follows your marketing goals and existing environment.
Which Marketing Cloud product or edition do you work with?
We confirm your specific Marketing Cloud product, edition, licenses and enabled channels during discovery. Features and implementation approaches differ across environments.
Can you integrate Marketing Cloud with Salesforce and other systems?
Yes. We review data sources, identifiers, consent and preference information, sync needs and ownership before defining the integration approach.
Can you improve an existing Marketing Cloud setup?
Yes. We can review configuration, data quality, automation, campaign operations and reporting, then prioritize improvements with your team.
How do you approach personalization?
We start with the audience, available data and intended communication. Content, segmentation and automation are designed around the agreed use cases and channel capabilities.
Is this the same as Pardot?
The services are related but have different platform contexts. Our Account Engagement (Pardot) page focuses on B2B nurturing and sales alignment. We confirm your product and requirements before recommending an approach.
Can you support campaigns after implementation?
Yes. Ongoing support can cover campaign operations, troubleshooting, platform updates, training and optimization under an agreed scope.
Let’s talk about what’s next
Make your next
marketing initiative count.
Bring your requirements and priorities.
We’ll help you define the next step.